FAQ
32 answers, in plain language — the product, the science, the certificates and the ritual. Ask us anything that is not here and a person will reply.
Basics
When can I order Nutrae?
Expected launch is October 2026. Be first when time turns: join the reserve list and your bottles are set aside from the first production run. We email you the moment ordering opens.
What exactly is Nutrae?
Three single-ingredient food supplements, one molecule per jar: Ca-AKG (calcium alpha-ketoglutarate), NR (nicotinamide riboside, in the hydrogen malate salt form) and Urolithin A, a postbiotic. Three natural metabolites. Nothing else.
How does the reserve list work?
You leave an email, and that is the whole of it. Your jars are set aside from the first production run, we write to you before anyone else with your confirmed price, and that is the only email you get. One email when it matters, no noise.
What will Nutrae cost?
Launch pricing (valid through 31 December 2026) starts at AED 199 for one jar, AED 349 for two, and AED 449 for three or the Trio Gift Box. We confirm your price by email before ordering opens, so you see it before anyone asks you for anything.
The products
What is in each jar?
One active, at 250 mg per capsule, in a size #0 pullulan capsule printed with the nutrae wordmark. One jar, one molecule, one job — no blends, no proprietary complexes, no fillers with a story.
How many capsules are in a jar, and how big are they?
100 capsules per jar, size #0. The empty shell measures 10.8 ± 0.30 mm at the cap and 18.40 ± 0.30 mm at the body, with an average weight of 110 ± 9 mg. Those three numbers come from the capsule maker’s certificate of analysis, not from a brochure.
What is the capsule made of?
Pullulan — a vegetable capsule made by fermentation, with no gelatin. It is supplied by Zhejiang Huaguang Capsule Co., Ltd. and carries its own IFANCA halal certificate, published on our Documents page.
Are the capsules vegan?
Yes. The pullulan shell is a two-piece hard-shell vegetable capsule made without gelatin, and it is certified as such.
Why one ingredient per jar instead of a blend?
Because a blend hides the dose. If three actives share one capsule you cannot tell how much of each you are taking, and you cannot compare any of it with published research. One molecule per jar means the number on the label is the number you can check.
Is there a bundle or a gift box?
Yes — all three, one green box. The Trio Gift Box holds Ca-AKG, NR and Urolithin A together: three different pathways, one daily ritual. Made to be given.
How do I take it?
One to four capsules a day, following the directions printed on the label. Capsules, not powders — nothing to mix, nothing to hide. The simplest ritual is the one you actually keep, and the dose is yours.
The science
What does nicotinamide riboside actually do?
Nicotinamide riboside is a form of vitamin B3 that your cells convert into NAD+, a coenzyme used for energy metabolism and for the enzymes that handle everyday cellular maintenance. NAD+ levels tend to fall with age. Randomised, placebo-controlled human trials have repeatedly found that daily NR raises NAD+ measured in blood — it is the most directly studied NAD+ precursor in humans, and that is exactly why it earned its own jar.
What is NRHM, and why does the salt form matter?
Nicotinamide riboside is unstable on its own, so every real NR product is a salt: the molecule paired with a partner that keeps it stable on a shelf. Nutrae uses nicotinamide riboside hydrogen malate, NRHM, paired with malate — itself a Krebs-cycle compound. We name it on the label and on the Specifications page, because a brand that will not name its salt form is asking you to trust a trade name instead of a molecule.
What does Urolithin A do?
Urolithin A is a postbiotic your gut bacteria make from compounds in pomegranate, walnuts and berries — and how much you make depends entirely on which bacteria you happen to carry. It is the metabolite your microbiome may not make for you, bottled directly instead. It is studied for mitophagy: the housekeeping process by which cells recycle worn-out mitochondria. Randomised human trials report that it is well tolerated and moves markers of mitochondrial health, with studies also measuring muscle endurance in older adults.
What does Ca-AKG do?
Alpha-ketoglutarate sits at the centre of the Krebs cycle — the loop your cells use to turn food into usable energy — and at the junction where amino-acid metabolism meets the enzymes that help regulate which genes are switched on. Ca-AKG is its stable calcium salt, which is what makes it possible to put in a capsule at all. It is one of the most talked-about molecules in healthy-ageing research, and we offer it on its own, at a stated dose, so you can decide for yourself.
Do I need to take all three?
Not at all. Each jar stands on its own, and plenty of people start with one. They work on three different pathways, which is why they are three jars rather than one crowded capsule — so the Trio is a convenience and a saving, never a requirement. The dose is yours.
Quality and certificates
Is Nutrae halal?
Yes. Halal is a founding requirement of this brand rather than a badge added at the end: it decides who we buy from and which capsule we fill. The ingredients and the vegan pullulan capsule alike are halal certified, and the certificates are published in full on our Documents page.
Which halal certificates do you hold?
Two, both published with issuer, number, dates and scope. Halal Certificate 87250306, issued by Halal Certification Services Chongqing and recognised by JAKIM, covers the nicotinamide riboside hydrogen malate raw material and is valid to 7 April 2029. IFANCA certificate ZHE.17589.17590.240004.CN covers the pullulan capsule shell. Ask us for either by number and we will send it.
Has the capsule been laboratory tested?
Yes. Certificate of analysis JN30-25005, batch P202512001, from Zhejiang Huaguang Capsule Co., Ltd., covers identity, disintegration, loss on drying, ignition residue, heavy metals and microbial limits, and concludes that the capsules conform to CP2020 — the 2020 Chinese Pharmacopoeia — free from preservatives. Disintegration came back at 8 minutes against a 15-minute standard. Every measured value is reproduced, row for row, on our Specifications page.
How pure is the active ingredient?
Every batch is made to a release specification of 98–99% purity of the named active, verified by third-party testing. One molecule, at a stated dose, with nothing else in the capsule to dilute the number.
Where is Nutrae made?
Nutrae is created in the United Arab Emirates and manufactured in a UAE-approved, halal-certified facility. Sourced with rigour, finished with restraint.
Can I see the documents for myself?
Yes. Email info@shopnutrae.com naming the document — the certificate or COA number is enough — and we will send you a copy. A person replies, usually within one working day.
Ordering and shipping
Where do you ship?
The United Arab Emirates first, with international shipping to follow. You can join the reserve list from anywhere, and we confirm delivery to your country in the same email that opens ordering.
How much is shipping?
Shipping is shown at checkout, and we confirm it in your launch email alongside your price, so there are no surprises at the end.
Which currency will I be charged in?
The store prices in UAE dirhams (AED). If an additional presentment currency is enabled, the currency switcher will show it.
What is your returns policy?
Our refund and shipping policies are published at the foot of every page, and they are the versions that apply at checkout.
Safety
Is Nutrae a medicine?
No. Nutrae products are food supplements, not medicines, and not a substitute for a varied and balanced diet or a healthy lifestyle. They are not intended to diagnose, treat, cure or prevent any disease, and the statements on this site have not been evaluated by MOHAP.
Can I take Nutrae with medication, or while pregnant?
Talk to your physician first if you are pregnant, nursing, taking any medication or managing a health condition. Individual medical advice belongs with your doctor, not with a supplement brand.
Does Nutrae contain allergens?
Each jar holds one named ingredient in a vegan pullulan capsule — no fillers, no bulking agents, no preservatives. Every jar carries its full allergen statement on the label, in English and Arabic. Bilingual by design: clarity is part of the product.
About Nutrae
Who is behind Nutrae?
Nutrae is a small, family-led brand created in the United Arab Emirates, run by two Dutch founders who live here for most of the year. Co-founder Johanna puts the rule simply: we only make what we would take ourselves, every morning — three jars, made properly, or not at all.
Why is it called Nutrae, and what does the tagline mean?
It’s about time. Time only moves one way, and we built something to slow it down. The desert gave us the rest: golden hour, an hourglass, a white Arabian horse, and sand that keeps moving whether you watch it or not. Time is the one thing you never get back — spend it well.
How do I reach a human?
Email info@shopnutrae.com or call +971 54 541 1994, Sunday to Thursday, 9am to 6pm Gulf Standard Time. Every message is answered by a person.
These statements have not been evaluated by MOHAP and are not intended to diagnose, treat, cure or prevent any disease. Research summaries refer to the studied ingredient. Launch pricing (valid through 31 December 2026) is confirmed by email before ordering opens.